Account Representative - State Farm Agent Team Member

R J Bergstrom - State Farm Agent; Coon Rapids (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Health insurance

Paid time off

Flexible schedule

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

R J Bergstrom - State Farm Agent is seeking an Account Representative to support daily operations and help customers succeed. You will grow the agency through meaningful relations and by connecting customer needs with relevant products.

The role emphasizes lead generation, service excellence, and teamwork in a culture that values growth, flexibility, and work-life balance. Prior sales or customer service experience is a plus with advancement opportunities.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service and anticipating needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries on coverage, billing, and policy changes.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Relating to customers

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2006 and currently lead a team of nine. I've been with State Farm for more than 48 years, building a career centered on helping customers and developing strong teams. Outside of work, I'm married and start most mornings with a game of pickleball.

Giving back to the community is important to me. Our agency enjoys participating in local events and supporting community initiatives that make a positive impact where we live and work.

Our agency offers health benefits, a 401(k), commission and bonus opportunities, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding career.

Our culture is supportive, professional, and positive. I'm looking for someone who is motivated to grow, enjoys working as part of a team, and contributes to a collaborative, upbeat environment. If you're ready to learn, grow, and make a difference, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for R J Bergstrom - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.