Account Representative - State Farm Agent Team Member

John Karluk - State Farm Agent; City of Binghamton (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Free food & snacks

Paid time off

Job summary

John Karluk - State Farm Agent is seeking an Account Representative to support daily operations and customer success in the Binghamton area. You will grow the agency by building meaningful relationships and matching client needs with State Farm products and services.

This role emphasizes proactive outreach, friendly service, and accurate policy guidance. Ideal candidates have sales or customer-service experience, strong communication skills, and a license in Property & Casualty.

Qualifications

• Experience in sales
• Experience in managing customer relationships
• Interest in marketing products and services based on customer needs
• Communication skills
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to customers
• Property & Casualty license

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relations

Marketing mindset

Communication skills

Customer service

Needs anticipation

Interpersonal skills

Education

Property & Casualty license

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Free food & snacks


• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for John Karluk - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow your agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.