Account Representative - State Farm Agent Team Member

Kenny Vuong - State Farm Agent; Monterey Park (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Job summary

Kenny Vuong - State Farm Agent in California is seeking an Account Representative to grow the agency by building strong customer relationships and proactively marketing relevant products and services. You will help develop leads, schedule appointments, and identify customer needs to meet those needs.

The role emphasizes delivering prompt, friendly service, handling inquiries about coverage, billing, and policy changes, and maintaining long-lasting customer relations with clients.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to build and maintain customer relationships.
• Strong communication and listening skills.
• Willingness to market products based on customer needs.
• License required: Property & Casualty.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Customer service

Communication skills

Sales aptitude

Education

Property & Casualty license

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Kenny Vuong - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.