Account Representative - State Farm Agent Team Member

Michael-Groves---State-Farm-Agent; Center Square (PA); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Performance bonus

Job summary

Michael Groves - State Farm Agent is seeking an Account Representative to drive daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments to market relevant products and services.

You will build leads, schedule appointments, and provide excellent service while maintaining strong customer relationships.

Qualifications

• Experience in sales and managing customer relationships.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service and anticipating customer needs.
• Ability to relate effectively to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, coverage, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate needs

Relate to customers

License (Property & Casualty)

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Michael Groves - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.