Account Representative - State Farm Agent Team Member

Grovesinsurance; Center Square (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Michael Groves - State Farm Agent is seeking an Account Representative to support daily operations and drive customer success. You will build relationships, identify customer needs, and promote relevant State Farm products and services.

Ideal candidates have sales experience, strong communication skills, and a commitment to excellent customer service. A Property & Casualty license is preferred. This is a full-time position offering opportunities for advancement within a supportive agency team.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, coverages, policy changes, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service oriented

Anticipate customer needs

Interpersonal skills

P&C license

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Michael Groves - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.