Account Representative - State Farm Agent Team Member

Stuart-Nalewaik---State-Farm-Agent; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Stuart Nalewaik - State Farm Agent in Austin, TX is seeking an Account Representative to grow the agency through meaningful customer relationships and proactive product marketing. You will assist customers, market relevant services, and support daily operations.

The role emphasizes strong customer service, sales experience, and a license in Property & Casualty. You will respond to inquiries, manage policy needs, and help clients safeguard their futures with State Farm products.

Qualifications

• Experience in sales and customer-facing roles is preferred.
• Strong communication and interpersonal skills are required.
• Ability to identify customer needs and offer appropriate solutions.
• Proven ability to build and maintain customer relationships.

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Establish and follow up on customer relationships and inquiries.
• Provide prompt, accurate, and friendly customer service including policy information.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Active listening

Prospecting

Adaptability

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Stuart Nalewaik - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.