Account Representative (Medical Billing Software)

Quadax; Indianapolis, Middleburg Heights (IN, OH); On-site; USD 50,000 - 60,000; Full time

Job summary

Quadax is seeking an Account Representative (Medical Billing Software) to serve as the face of the company for hospitals and physician practices. The role covers client setup, training, and daily operations of the Xpeditor software, with travel to IN, MO, and OH regions.

The ideal candidate will have knowledge of medical billing, strong communication, and the ability to multitask across departments. Travel of roughly 25–30% is expected, with candidates in Indianapolis preferred.

Qualifications

• Associates or higher in Health Administration or related field.
• Bachelors or higher in Business Administration or related field.
• Bachelors or higher in Health Administration or related field.
• Experience with medical billing or EDIs is preferred.

Responsibilities

• Assist clients with setup, implementation, and daily operations of Xpeditor.
• Train staff on product features and everyday use.
• Read reports and identify billing trends for clients.
• Present clients with additional products and features.
• Contact payers while researching why claims did not pay.
• Assist clients in data converts and test during implementation.
• Other duties as assigned.

Skills

Detail oriented

Public speaking

Multitasking

Billing knowledge

Customer service

Education

Associates in Health Administration

Bachelors in Business Administration

Bachelors in Health Administration

Job description

Account Representative (Medical Billing Software)

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Candidates based in Indianapolis, IN, St. Louis, MO, or Cleveland, OH preferred. Clients covered by this person are located in IN, southern IL and MO. Up to 30% travel (air/auto) to those areas will be required.

Salary Range: $50k-$60k

Responsibilities:

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Qualifications:

• Detail oriented and good investigative and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be "jack of all trades" and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel approximately 25%-30% of the time
• Ability to maintain confidentiality

Travel Required

Yes . 25%-30%

Presentation Skills

Intermediate

Customer Service

Intermediate

Preferred

Intermediate

Education

Associates or better in Health Administration or related field.

Bachelors or better in Business Administration or related field.

Bachelors or better in Health Administration or related field.

Equal Opportunity Employer
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