Account Representative — Growth, Service & Flexible Schedule

Malinda Mims - State Farm Agent; Novi (MI); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Licensing paid

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Malinda Mims - State Farm Agent in Novi, MI seeks an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant products and services. You will act as a liaison between customer needs and agency departments, helping secure long-term relationships.

The role emphasizes building trust with clients, developing leads, and delivering exceptional service in a fast-paced, community-focused environment.

Qualifications

• Experience in outside or inside sales preferred and a track record in meeting or exceeding targets.
• Ability to manage customer relationships and build trust with clients.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication, active listening, and responsiveness.
• Dedication to customer service and ability to anticipate customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish and nurture customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service, handling inquiries about product availability, coverages, and billing.

Skills

Sales experience

CRM experience

Marketing skills

Communication skills

Customer service

Needs anticipation

Customer empathy

Job description

Malinda Mims - State Farm Agent in Novi, MI seeks an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant products and services. You will act as a liaison between customer needs and agency departments, helping secure long-term relationships.

The role emphasizes building trust with clients, developing leads, and delivering exceptional service in a fast-paced, community-focused environment.