Insurance Account Associate - Flexible Schedule & Growth

Malinda Mims - State Farm Agent; Novi (MI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Bonus based on performance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

Malinda Mims - State Farm Agent in Novi is seeking an Account Associate to support daily business operations and assist customers with policy changes, inquiries, and account maintenance.

You will act as a liaison between customers and agency departments, proactively marketing relevant products and services while helping clients build long-term relationships in a professional Novi environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Networking

Relationship building

Job description

Malinda Mims - State Farm Agent in Novi is seeking an Account Associate to support daily business operations and assist customers with policy changes, inquiries, and account maintenance.

You will act as a liaison between customers and agency departments, proactively marketing relevant products and services while helping clients build long-term relationships in a professional Novi environment.