Client Relationship Specialist for Growth & Community

Malinda Mims - State Farm Agent; Novi (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Malinda Mims - State Farm Agent in Novi, MI is seeking a customer-focused team member to help clients select appropriate coverage and manage current accounts. The role supports community engagement, clear communication, and a high-energy environment that values growth and teamwork.

You will join a collaborative office where licensing reimbursement, health insurance, PTO, and ongoing training foster professional development and long-term relationship building within the local community.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Insurance knowledge

Job description

Malinda Mims - State Farm Agent in Novi, MI is seeking a customer-focused team member to help clients select appropriate coverage and manage current accounts. The role supports community engagement, clear communication, and a high-energy environment that values growth and teamwork.

You will join a collaborative office where licensing reimbursement, health insurance, PTO, and ongoing training foster professional development and long-term relationship building within the local community.