Account Representative

Account Recovery Specialists, Inc.; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

TeleHealth Services

Life & AD&D Insurance

Short-Term Disability

Long-Term Disability

401(k) with Company Match

Paid Vacation & Holidays

Tuition Reimbursement & Development

Job summary

Account Recovery Specialists, Inc. in Wichita, KS is seeking a full-time Account Representative dedicated to delivering exceptional customer service and resolving client account balances while upholding professional standards.

Responsibilities include handling a high volume of calls, managing assigned accounts, and collecting necessary information within regulatory guidelines. Bilingual Spanish is a plus, and strong typing skills are required.

Qualifications

• Strong verbal and written communication skills with effective problem-solving abilities.
• Excellent organizational and time-management skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Typing speed of at least 25 words per minute (required).
• Bilingual (Spanish) a Plus!

Responsibilities

• Handle a high volume of inbound and outbound calls daily.
• Be responsible for accounts worked.
• Obtain location information when needed.
• Adhering to FDCPA, HIPAA and all other Federal/State regulations as well as company procedures and policies.

Skills

Verbal & written communication

Problem solving

Organizational skills

Time management

Team-oriented mindset

Bilingual Spanish

Job description

Description

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, we have provided comprehensive accounts receivable management services and return millions of dollars annually to local Kansas businesses. ARSI® was recognized by insideARM.com as one of the Best Places to Work in Collections and was also named Best Places to Work – Medium-Sized Company by the Wichita Business Journal.

We are currently accepting applications for a full-time Account Representative at our Wichita office. We are seeking motivated individuals who are passionate about delivering exceptional customer service, responding promptly to client needs, and helping consumers resolve account balances while representing our clients with professionalism and care.

Responsibilities may change at the discretion of management based on business needs.

• Handle a high volume of inbound and outbound calls daily


• Be responsible for accounts worked


• Obtain location information when needed


• Adhering to FDCPA, HIPAA and all other Federal/State regulations as well as company procedures and policies

We offer competitive pay, flexible scheduling, career growth opportunities, and an excellent benefits package, including:

• Health, Dental & Vision Insurance


• TeleHealth Services


• Life & AD&D Insurance


• Short-Term & Long-Term Disability Insurance


• Employee Assistance Program (EAP)


• 401(k) & Roth 401(k) with Company Match


• Health Care & Dependent Care Flexible Spending Accounts


• Paid Vacation, Sick, & Personal Days


• Paid Holidays


• Medical, Maternity, & Paternity Leave


• Tuition Reimbursement & Professional Development Programs


• Referral Program & Performance Incentives


• Performance Reviews & Career Advancement Opportunities


• Years of Service Recognition


• And Much More!

Build a Career with Purpose

Join a team that values growth, teamwork, compassion, and excellence while making a meaningful impact for Kansas businesses and consumers every day.

Requirements

• Strong verbal and written communication skills with effective problem-solving abilities


• Excellent organizational and time-management skills


• Ability to thrive in a fast-paced, team-oriented environment


• Bilingual (Spanish) a Plus!


• Typing speed of at least 25 words per minute (required)