Clerical Supervisor

Account Recovery Specialists Inc; Wichita (KS); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) & Roth 401(k)

Paid Vacation

Paid Holidays

Tuition Reimbursement

Job summary

Account Recovery Specialists, Inc (ARSI®) is seeking a Clerical Supervisor for our Wichita, Kansas office. You will lead a team, ensure exceptional customer service, and help consumers resolve balances while upholding regulations and company policies.

Responsibilities include training, performance reviews, and coordinating operations with a focus on efficiency and accuracy within a fast-paced environment. Competitive pay and strong benefits are offered.

Qualifications

• Supervisory experience is required.
• Strong verbal and written communication skills and problem-solving abilities.
• Ability to thrive in a fast-paced, team-oriented environment.
• Valid Driver's license required.
• Excellent driving record required.
• Typing speed of at least 25 words per minute.

Responsibilities

• Provide leadership to the team and motivate employees.
• Participate in interviews and assist management with hiring decisions.
• Cover department responsibilities when needed and support colleagues.
• Prepare and present employee performance reviews.
• Oversee initial and ongoing training programs.

Skills

Supervisory experience

Communication skills

Team-oriented

Driver's license

Good driving record

Typing 25 wpm

Job description

Description

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, we have provided comprehensive accounts receivable management services and return millions of dollars annually to local Kansas businesses. ARSI® was recognized by insideARM.com as one of the Best Places to Work in Collections and was also named Best Places to Work – Medium-Sized Company by the Wichita Business Journal.

We are currently accepting applications for a full-time Clerical Supervisor at our Wichita office. We are seeking motivated individuals who are passionate about delivering exceptional customer service, responding promptly to client needs, and helping consumers resolve account balances while representing our clients with professionalism and care.

Responsibilities may change at the discretion of management based on business needs.

• Provide leadership
• Motivate employees
• Participate in the interview process, including assisting fellow management with interviews, evaluations, warnings, etc.
• Cover department employee responsibilities when needed
• Prepare and present employee performance reviews
• Oversee initial training and perform continuous training
• Arrange or perform building and equipment maintenance
• Ordering office supplies for all locations, including price comparison and cost analysis
• Adhering to FDCPA, HIPAA, Federal and State regulations, as well as company procedures and policies

We offer competitive pay, flexible scheduling, career growth opportunities, and an excellent benefits package, including:

• Health, Dental & Vision Insurance
• TeleHealth Services
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) & Roth 401(k) with Company Match
• Health Care & Dependent Care Flexible Spending Accounts
• Paid Vacation, Sick, & Personal Days
• Paid Holidays
• Medical, Maternity, & Paternity Leave
• Tuition Reimbursement & Professional Development Programs
• Referral Program & Performance Incentives
• Performance Reviews & Career Advancement Opportunities
• Years of Service Recognition
• And Much More!

Build a Career with Purpose

Requirements

Job Requirements

• Supervisor experience required
• Strong verbal and written communication skills with effective problem-solving abilities
• Ability to thrive in a fast-paced, team-oriented environment
• Valid Driver's license required
• Excellent Driving record required
• Ability to type at least 25 words per minute required