Account Representative

Tyler Technologies, Inc.; Lubbock (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Job summary

Tyler Technologies, Inc. in Lubbock, TX is seeking an Account Representative for inside sales to grow the existing client base and expand software product adoption.

You will conduct outbound and inbound calls, document interactions, and maintain knowledge of Tyler products to align solutions with client needs. The role requires strong communication, presentation skills, and a proactive, results-driven mindset.

Qualifications

• Previous sales experience in the software industry is a plus.
• Must possess a competitive drive and results-oriented approach.
• Exceptional written and verbal communication skills.
• Excellent presentation skills; previous public speaking experience a plus.
• Must be a self-starter in addition to a team player.
• Requires a proactive approach to problem solving.
• Driven by a results-oriented mindset.
• Ability to establish and maintain effective working relationships with clients and employees.
• Must possess general computer (PC) literacy and proficiency with MS Office products.

Responsibilities

• Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
• Develops and maintains knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
• Successfully builds relationships with existing clients to sell products and services
• Contacts clients to determine needs and interest in purchasing additional products and services.
• Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
• Follows up on leads from internal employees to investigate client issues, questions, etc.
• Manages sales cycles from lead generation to close of sale.
• Travels to trade shows and/or client sites as needed.
• Assists with preparation of RFP responses.
• Performs other duties as assigned.
• The representative will maintain accurate records in CRM software, follow up with prospects, and collaborate with the sales and marketing teams to develop effective sales strategies.

Skills

Sales experience

Competitive drive

Communication skills

Presentation skills

Self-starter

Team player

Proactive problem solving

Results-oriented mindset

Client relationships

MS Office

Job description

SalesLubbock,TexasPlano,TexasUnited States
Salary: USD 55000.00 - 70000.00 Annually

The Account Representative is responsible for ‘inside’ sales and growth of Tyler software products and services within the existing client base. The Account Representative is considered the first level in the job family and is expected to develop and grow in the position to successfully meet or exceed a sales quota.

Responsibilities

• Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
• Develops and maintains knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
• Successfully builds relationships with existing clients to sell products and services
• Contacts clients to determine needs and interest in purchasing additional products and services.
• Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
• Follows up on leads from internal employees to investigate client issues, questions, etc.
• Manages sales cycles from lead generation to close of sale.
• Travels to trade shows and/or client sites as needed.
• Assists with preparation of RFP responses.
• Performs other duties as assigned.
• The representative will maintain accurate records in CRM software, follow up with prospects, and collaborate with the sales and marketing teams to develop effective sales strategies.

Qualifications

• Previous sales experience in the software industry a plus.
• Must possess a competitive drive and results-oriented approach.
• Exceptional written and verbal communication skills.
• Excellent presentation skills. Previous public speaking experience a plus.
• Must be a self-starter in addition to a team player.
• Requires a proactive approach to problem solving.
• Driven by a results-oriented mindset.
• Ability to establish and maintain effective working relationships with clients and employees required.
• Must possess general computer (PC) literacy and proficiency with MS Office products.