Account Representative

Tyler-Technologies-29572f8; Idalou (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Tyler Technologies is seeking an Account Representative to drive inside sales and grow revenue within the existing client base in the United States. You will manage the sales cycle from lead generation to close, document interactions, and collaborate with sales and marketing to implement effective strategies.

The role emphasizes strong communication, presentation skills, and a proactive, results-driven mindset to meet quota and expand Tyler’s software offerings with current clients.

Qualifications

• Exceptional written and verbal communication skills.
• Excellent presentation skills.
• Previous software industry sales experience is a plus.
• Competitive drive and results-oriented approach.
• Self-starter and team player.
• Proactive approach to problem solving.
• Ability to establish and maintain effective working relationships with clients and employees.
• General computer literacy and proficiency with MS Office products.

Responsibilities

• Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
• Develops and maintains knowledge of Tyler products and services to relate to existing clients.
• Builds relationships with existing clients to sell products and services.
• Contacts clients to determine needs and interest in purchasing additional products and services.
• Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
• Follows up on leads from internal employees to investigate client issues.
• Manages sales cycles from lead generation to close of sale.
• Travels to trade shows and/or client sites as needed.
• Assists with preparation of RFP responses.
• Maintains accurate records in CRM software, follows up with prospects, and collaborates with sales/marketing teams to develop effective sales strategies.

Skills

Written and verbal communication

Presentation skills

Self-starter

Team player

Problem solving

Relationship building

PC literacy

MS Office proficiency

Tools

MS Office

Job description

SalesLubbock,TexasPlano,TexasUnited States
Salary: USD 55000.00 - 70000.00 Annually

The Account Representative is responsible for ‘inside’ sales and growth of Tyler software products and services within the existing client base. The Account Representative is considered the first level in the job family and is expected to develop and grow in the position to successfully meet or exceed a sales quota.

Responsibilities

• Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
• Develops and maintains knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
• Successfully builds relationships with existing clients to sell products and services
• Contacts clients to determine needs and interest in purchasing additional products and services.
• Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
• Follows up on leads from internal employees to investigate client issues, questions, etc.
• Manages sales cycles from lead generation to close of sale.
• Travels to trade shows and/or client sites as needed.
• Assists with preparation of RFP responses.
• Performs other duties as assigned.
• The representative will maintain accurate records in CRM software, follow up with prospects, and collaborate with the sales and marketing teams to develop effective sales strategies.

Qualifications

• Previous sales experience in the software industry a plus.
• Must possess a competitive drive and results-oriented approach.
• Exceptional written and verbal communication skills.
• Excellent presentation skills. Previous public speaking experience a plus.
• Must be a self-starter in addition to a team player.
• Requires a proactive approach to problem solving.
• Driven by a results-oriented mindset.
• Ability to establish and maintain effective working relationships with clients and employees required.
• Must possess general computer (PC) literacy and proficiency with MS Office products.