Account Representative

Buchanan Hauling and Rigging Inc; Fort Wayne (IN); Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

Buchanan Hauling & Rigging Inc. in Fort Wayne, IN is seeking an Account Representative to deliver exceptional customer service, maintain accurate load details in McLeod, and communicate with clients on a daily basis.

You will handle inquiries, provide timely updates via website, EDI, phone, and email, and support ongoing office tasks. Strong communication, organization, and attention to detail are essential for success in this role.

Formación

• Minimum of two years in an office or administrative role.
• One year of industry experience.
• Strong communication and attention to detail required.
• Strong customer service and computer/typing skills required.

Responsabilidades

• Proactively communicate with customers on a daily/weekly basis to ensure excellent customer service.
• Enter accurate and complete load details in McLeod.
• Perform timely updates to customers on their loads via the website, EDI, phone, and email.
• Other duties as assigned.

Conocimientos

Communication

Customer service

Computer skills

Typing

Office/administrative experience

Industry experience

Descripción del empleo

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Pay, Benefits, And More

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

What You’ll Do On a Typical Day

• Proactively communicate with customers on a daily/weekly basis to ensure excellent customer service.
• Enter accurate and complete load details in McLeod.
• Perform timely updates to customers on their loads the rough website, EDI, phone calls, emails, etc.
• Other duties as assigned.

Account Representative - Fort Wayne, IN

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Pay, Benefits, And More

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

What You’ll Do On a Typical Day

• Proactively communicate with customers on a daily/weekly basis to ensure excellent customer service.
• Enter accurate and complete load details in McLeod.
• Perform timely updates to customers on their loads the rough website, EDI, phone calls, emails, etc.
• Other duties as assigned.

Qualifications

• Strong communication and attention to detail are vital in this role
• Strong customer service skills required
• Strong computer and typing skills required
• Minimum of two years in an office or administrative role required
• One year of industry experience required

Be part of something big.