Customer Service Representative

Buchanan Hauling and Rigging, Inc.; Fort Wayne (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision insurance

401(k)

Life insurance

Disability insurance

Job summary

Buchanan Hauling & Rigging, Inc. is seeking a Customer Service Representative in Fort Wayne, IN to support order entry for account managers, ensure data accuracy, and maintain clear communication with customers. This role contributes to timely shipments and reliable service delivery in a dynamic logistics environment.

Ideal candidates will have strong attention to detail, solid customer service skills, and at least 2 years of related experience. A high school diploma or higher is preferred.

Qualifications

• Strong attention to detail.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Responsibilities

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Skills

Attention to detail

Customer service

Communication

Education

High school diploma or higher

Job description

Customer Service Representative - Fort Wayne, IN

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you’re looking for a great career with a dynamic company, join us at Buchanan.

Pay, Benefits, And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.

What You’ll Do On a Typical Day

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Qualifications:

• Strong attention to detail required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Be part of something big.