Account Operations Coordinator

Impact; Minneapolis (MN); On-site; USD 26,000 - 40,000; Part time

Benefits offered by this job

Employee Ownership (ESOP)

Overtime pay

Health insurance (medical, dental, and

Paid time off

Job summary

Impact in Minneapolis seeks an Account Coordinator to manage client jobs, create reports, and support account managers. You will liaise with internal teams, prepare job instructions, and maintain project timelines to keep client engagements moving smoothly.

The role requires strong MS Office skills, organization, and professionalism, with responsibilities spanning reporting, production support, and client communications.

Qualifications

• Bachelor's degree or equivalent experience and/or two+ years in related roles.
• Proficiency with MS Office and general office software.
• Demonstrates a high level of professionalism.

Responsibilities

• Creating and maintaining customer reports
• Printing and distributing internal reports
• Preparing postage invoices
• Assisting with customer audit materials
• Clerical duties
• Assist Account Manager or Account Directors in completing job instructions, including preparation of piece attributes, and prepare job tickets for production
• Performing Account Manager responsibilities in their absence
• Create, update, and manage project schedules
• Assist in proofing production outputs prior to presenting to the client
• Be a back-up for Account Managers
• Interpret complex matrices and manipulate as needed
• Prepare client inputs for production
• Participate in client and sales communications
• Ability to organize and manage multiple priorities and balance changing client and company needs
• Other duties as assigned

Skills

MS Office Suite

Organization & multitasking

Professionalism

Communication

Education

Bachelor's degree (B.A.) from four-year college or university

2+ years related experience

Tools

MS Office Suite

Job description

Impact in Minneapolis seeks an Account Coordinator to manage client jobs, create reports, and support account managers. You will liaise with internal teams, prepare job instructions, and maintain project timelines to keep client engagements moving smoothly.

The role requires strong MS Office skills, organization, and professionalism, with responsibilities spanning reporting, production support, and client communications.