Account - On-Site Manager

Hamilton-Ryker; Lee Acres (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Hamilton-Ryker in Tupelo, MS is seeking an energetic On-Site Account Manager to serve as the primary link between our employees, clients, candidates, and internal teams.

You\'ll manage daily operations, nurture client relationships, support recruiting, and help grow the business through hands-on problem solving. This on-site role may involve travel between client sites and company offices as needed.

Qualifications

• Strong English communication and people skills required.
• Experience in coordinating client and employee relations is beneficial.
• Ability to handle multiple tasks and changing priorities.

Responsibilities

• Be the primary contact for client, applicant, and employee questions and provide solutions.
• Recruit, interview, screen, and train candidates for roles at client sites.
• Maintain accurate employee records including attendance, compensation, and benefits.
• Orient new employees and ensure safety training and compliance.
• Learn client site roles to understand work and people.

Skills

Strong English communication

People skills

On-call readiness

Education

High school diploma or equivalent

Tools

Word/Excel basics

Job description

NOW HIRING
On-Site / Accounts Manager
Part relationship-builder. Part problem-solver. All-in people person.
If you can keep a client smiling, help an employee succeed, juggle changing priorities, and still remember where you left your coffee-this could be your next great move.

The opportunity

Hamilton-Ryker is looking for an energetic On-Site Account Manager to serve as the go-to connection between our employees, clients, candidates, and internal team in the Tupelo area. You’ll keep daily operations moving, build trusted client relationships, support recruiting and retention, and spot opportunities to grow the business. No two days will look exactly alike-and that’s part of the fun.

What you’ll make happen

• Be the friendly, dependable first call for client, applicant, and employee questions-and turn problems into solutions.
• Recruit, interview, screen, test, hire, orient, and train great people for the right roles.
• Keep employee records accurate and complete, including attendance, compensation, benefits, tax information, evaluations, counseling, layoffs, exits, and terminations.
• Check in new employees, provide hands-on orientation, and document required safety and hazardous-material training, including SDS awareness.
• Learn the jobs at the client site and step in when needed so you understand the work-and the people doing it.
• Respond to urgent client and employee needs, including work-related injuries, through the established after-hours on-call process.
• Champion Hamilton-Ryker's Risk Management program, client requirements, company policies, and all applicable employment laws.

Bring the business-building energy

• Serve as a primary relationship and business-development contact for clients throughout Tupelo and the surrounding area.
• Take new job orders, provide status updates, coordinate client-candidate interviews, and keep hiring managers in the loop.
• Build relationships that lead to repeat business, referrals, and new opportunities.
• Support recruiting and sales through social media, digital outreach, print advertising, job fairs, business expos, creative local campaigns, and community events.

You’ll thrive here if you…

• Enjoy people, communication, follow-through, and finding a way forward when the day changes course.
• Lead with integrity, professionalism, good judgment, and a genuine service mindset.
• Can balance details and deadlines without losing sight of the bigger relationship.
• Are comfortable working flexible hours, participating in on-call coverage, and traveling among client sites, company offices, and vendor locations.
• Are willing to pitch in, help teammates, document your work, and safeguard company information and assets.

What you’ll bring

• High school diploma or equivalent.
• Strong English-language reading, writing, and speaking skills, including the ability to understand safety rules and procedures and prepare routine reports and correspondence.
• Comfort calculating pay rates, bill rates, markups, gross margins, and gross-profit percentages.
• Solid typing skills plus proficiency with word-processing and spreadsheet software.
• A valid driver’s license and reliable transportation.

A few practical details

This role regularly involves speaking and listening and frequently requires standing, walking, and sitting. Occasional reaching, stooping, kneeling, crouching, crawling, and lifting or moving up to 25 pounds may be required. Close, distance, color, and peripheral vision are also needed. Reasonable accommodations may be made for qualified individuals with disabilities.