Account Managers

Third Coast Logistics, LLC; Georgetown, Northern (TX, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Third Coast Logistics, LLC is seeking an Account Manager to build and maintain strong relationships with a portfolio of customers. The role involves negotiating shipments, developing new business from existing clients, and collaborating with operations to optimize service, capacity, and profitability.

The successful candidate will be organized, customer-focused, and able to work in a fast-paced logistics environment, with experience in 3PL, freight brokerage, or related fields.

Qualifications

• 3PL, Logistics, or Freight Brokerage experience preferred.
• Willing to learn and apply developed skills.
• Great attitude a must.
• Organized and able to multi-task in a fast-moving environment.
• Ability to work with different technology systems.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate pricing on shipments and maximize profitability.
• Develop new business with existing customers and identify areas of improvement to meet goals.
• Review accounts month-to-month performance, identify strengths, weaknesses, threats, and opportunities.
• Work with management to develop and execute an overall game plan for each account.
• Communicate with operations to ensure load coverage, service, available capacity and margin.

Skills

Customer relationships

Negotiation

Communication

Multitasking

Job description

The Account Manager role creates long-term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities. Account Managers answer customer questions, seek to solve their issues, and identify new business opportunities among existing customers. In this role, you will collaborate with operations to improve the entire customer experience. If you have a flair for customer communication and understand customer behavior, we’d like to meet you.

Responsibilities

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate pricing on shipments and maximize profitability

Develop new business with existing customers and or identify areas of improvement to meet goals

Review accounts month/month performance, identify strengths, weaknesses, threats, and opportunities

Work with management to develop and execute an overall game plan for each account.

Communicate with operations to ensure load coverage, service, available capacity and margin

Requirements

3PL, Logistics, or Freight Brokerage experience preferred

Willing to learn and apply developed skills

Great attitude a must

Organized and have ability to multi-task in a fast-moving environment

Ability to work with different technology systems