Account Manager

Larkin Express Logistics, LLC; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A logistics company in Houston, Texas is seeking an experienced Account Manager to oversee carrier relationships and ensure the timely movement of freight. Responsibilities include managing customer profiles, negotiating freight contracts, and coordinating pickup and delivery schedules. Ideal candidates will have at least 2 years in logistics operations, experience with McLeod software, and possess strong organizational and communication skills. This role is vital for maintaining high-quality service to customers while optimizing operational procedures.

Qualifications

• At least 2 years of operations experience in managing logistics and freight.
• Preferred experience with McLeod software.
• Knowledge of Port and Drayage operations is a plus.

Responsibilities

• Maintain customer profiles and enter shipments into McLeod software.
• Solicit freight quotations for Spot and Contract markets.
• Manage carrier data and negotiate freight contracts.
• Schedule and manage pickup and deliveries of shipments.
• Maintain communication with carriers and customers.
• Dispatch drivers according to procedures.
• Update information in operating systems and track shipments.
• Coordinate daily carrier activities with operations team.
• Look for improvement opportunities in operations.

Skills

Strong communication skills

Organizational skills

Microsoft Excel

Tools

McLeod software

Job description

Account Manager

The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.

Responsibilities

• Maintain customer profiles and enter shipments into McLeod software
• Solicit freight quotations for Spot and Contract markets
• Manage carrier data and negotiate freight contracts
• Schedule and manage pickup and deliveries of shipments
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Schedule pickup and delivery and dispatch drivers in accordance with established procedures
• Maintain and update accurate information in company’s operating systems, tracking shipments to completion
• Coordinating daily carrier activities with customers and operations team
• Adhere to established operating procedures while looking for opportunities to measure and improve

Experience

• At least Two (2) years of Operations experience in managing logistics and freight
• At least Two (2) years of experience preferred in McLeod software
• Strong communication and organizational skills
• Strong Microsoft Excel skill
• Preferred knowledge of Port Operations and Drayage operations