Account Manager Trainee

Paycom - ATS; Duluth (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Employees Assistance Program

Job summary

Century Fire Protection is seeking a dispatcher/administrative professional to manage service work orders, document completed work, and secure customer approvals. The role supports Program Managers, coordinates with partners for schedules, and maintains post-sales relationships.

Key duties include invoicing assistance, system updates with notes and approvals, and weekly PM reports, along with managing customer emails when needed. A Bachelor's degree or 2+ years related experience is required.

Qualifications

• Bachelor's degree or 2+ years related experience and/or training; or equivalent combination of education and experience.
• Proficient in Microsoft Office to include Word and Excel.

Responsibilities

• Dispatches service work orders and records completed work with customer approvals.
• Establishes and maintains post-sales relationships with customers.
• Creates and dispatches service work orders; coordinates with Partners for work schedules.
• Places follow-up calls to ensure compliance and assists in invoicing when needed.
• Updates system with notes, customer approvals and dispatch details; completes weekly reports for PM review.
• Assists in managing the customer email inbox and supports Program Managers.

Education

Bachelor's degree

Tools

Microsoft Office

Word

Excel

Job description

Div. 32 Duluth, GASummaryResponsible for dispatching service work orders and record keeping of completed work and customer approvals, while also providing support to Program Managers.Essential Duties and Responsibilities include the following. Other duties may be assigned.Establishment of the post-sales relationship with customers.Creates and dispatches service work ordersWorks with Partners to obtain work schedulesPlaces follow up Phone Calls to ensure compliance Assist in invoicing when neededUpdates system with notes, customer approvals and dispatch work ordersCompletes weekly reports for Program Manager reviewAssists in managing the Customer email box when neededEducation and/or ExperienceBachelors Degree or two or more years related experience and/or training; or equivalent combination of education and experience.Computer SkillsMicrosoft Office to include Word, Excel.***AGENCY NOTICE***Agency Submissions: Century Fire Protection does not accept unsolicited resumes from external Headhunters, staffing agencies or search firms. Any resume submitted without a signed agreement will be considered property of the company, and no fees will be paid.Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.BenefitsWe believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:MedicalDentalVisionFlexible Spending AccountsVoluntary Life InsuranceShort-term & Long-term DisabilityPaid Time OffPaid Holidays401(K) with Company MatchEmployee Assistance ProgramEmployee Relief FundSupplemental Insurance including Critical Illness, Hospitalization & AccidentCentury Fire Protection is a GREAT place to work! Come and GROW WITH US!