Account Manager - State Farm Agent Team Member Lexington - KY

State Farm; Lexington (KY); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

State Farm Agent Levi Monk in Lexington, KY is seeking an Account Manager to support daily operations and enhance customer relationships. You will help grow the agency by delivering exceptional service and securing client satisfaction.

Responsibilities include policy reviews, cross-selling appropriate options, and collaborating with agent office departments to translate customer needs into effective insurance solutions. A friendly, outgoing approach is valued.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationships

Leadership

Interpersonal skills

Sales targets

Job description

Full Time in Lexington - KY

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a close-knit team of two. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before opening an agency of my own. I’m originally from Louisiana, attended LSU, and am a proud mom to one daughter.

Giving back is incredibly important to me. I serve as a board member with the Blue Grass Red Cross and volunteer on the disaster committee, helping support individuals and families in times of need.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to work toward ambitious goals while still maintaining balance outside of the office.

Our office is small, family-oriented, and a lot of fun. We stay positive, help each other out, and enjoy a little friendly competition along the way. We’re highly goal-oriented and want people who are motivated to push themselves and contribute to the success of the team.

I’m looking for someone who is resilient, confident, social, and outgoing. The right person can handle challenges without getting discouraged, enjoys connecting with people, and thrives in a competitive environment. If you bring a positive attitude, enjoy working toward goals, and want to be part of a close-knit team that supports one another, we’d love to meet you.

ROLE DESCRIPTION

As an Account Manager for Levi Monk - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.