Receptionist - State Farm Agent Team Member Lexington - KY

State Farm; Lexington (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

State Farm Agent Levi Monk is seeking a Receptionist to join the team in Lexington, KY. The role focuses on greeting clients, managing schedules, and supporting daily office operations while identifying opportunities to offer insurance options.

The ideal candidate is organized, personable, and eager to learn within the insurance industry. Prior receptionist or customer service experience is preferred, with strong communication and computer skills for CRM systems.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Multitasking

Communication

Job description

Full Time in Lexington - KY

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a close-knit team of two. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before opening an agency of my own. I’m originally from Louisiana, attended LSU, and am a proud mom to one daughter.

Giving back is incredibly important to me. I serve as a board member with the Blue Grass Red Cross and volunteer on the disaster committee, helping support individuals and families in times of need.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to work toward ambitious goals while still maintaining balance outside of the office.

Our office is small, family-oriented, and a lot of fun. We stay positive, help each other out, and enjoy a little friendly competition along the way. We’re highly goal-oriented and want people who are motivated to push themselves and contribute to the success of the team.

I’m looking for someone who is resilient, confident, social, and outgoing. The right person can handle challenges without getting discouraged, enjoys connecting with people, and thrives in a competitive environment. If you bring a positive attitude, enjoy working toward goals, and want to be part of a close-knit team that supports one another, we’d love to meet you.

ROLE DESCRIPTION

Levi Monk - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.