Account Manager - State Farm Agent Team Member

Shelby Fiandt - State Farm Agent; Greenfield (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shelby Fiandt - State Farm Agent is seeking an Account Manager in Indiana to strengthen customer relationships, review policies, and resolve complex issues. You will market relevant products to customers and act as a liaison between client needs and agency departments.

The role focuses on driving retention, growth, and service quality, leveraging State Farm products and community involvement to build rewarding client outcomes.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationships

Sales ability

Communication

Teamwork

Tools

CRM software

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2022 and currently lead a team of nine. State Farm has always been a big part of my life - I worked alongside my mom, who is also an agent, and I'm proud to be a third-generation State Farm agent. I originally went to college to become a teacher, and that passion for helping others learn and grow still influences how I lead my team today.

Being part of our community is incredibly important to us, and our agency stays actively involved with our local school district and the families we serve.

We offer licensing reimbursement, a strong commitment to work-life balance, and plenty of opportunities for professional growth and advancement. We want our team members to continue developing, take on new challenges, and build rewarding careers.

Our culture is competitive, supportive, and fun. We love team competitions, creative promotions, and celebrating wins together while encouraging one another to succeed. If you're motivated, enjoy a little friendly competition, and want to grow with a team that genuinely supports one another, we'd love to meet you.

ROLE DESCRIPTION

As an Account Manager for Shelby Fiandt - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.