Account Manager - State Farm Agent Team Member

Rob Cutting - State Farm Agent; Wilmington (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Paid vacation

Holidays off

Job summary

Rob Cutting - State Farm Agent in Wilmington, NC seeks an Account Manager to strengthen customer relations and grow our agency through proactive product recommendations. You will act as a liaison between customers and agency departments, with a focus on servicing and cross-selling relevant insurance products.

The role emphasizes organized, sales-minded collaboration within a supportive team environment, offering hands-on training and growth opportunities.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationship skills

Sales ability

Interpersonal skills

Leadership

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency has proudly served the community since 2009 and is home to a talented team of five experienced professionals who share a passion for helping others. I’ve been a business owner my entire life, which has given me a deep appreciation for hard work, structure, and teamwork — qualities that define the way our office operates today.

Outside of work, I live on the beach and a horse farm, where my love for horses keeps me busy. Family is everything to me — I’m one of nine children and a proud grandparent to eight grandchildren. Our office is also pet-friendly, and we’re big supporters of local police, fire departments, and veterans’ organizations.

We offer paid vacation, holidays off, bonuses, and a 401k plan. We also reimburse licensing costs and take pride in providing some of the best hands‑on training available for new team members to succeed long‑term.

Our office culture is organized, supportive, and built on mutual respect. With a structured environment and a highly experienced team, everyone plays an important role in helping one another achieve success. We’re looking for someone who is organized, driven, and motivated — someone who’s ready to learn, grow, and become part of a close, dependable team.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Rob Cutting - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.