Account Manager - State Farm Agent Team Member

Matthew Knizner - State Farm Agent; Greensburg (Westmoreland County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Licensing covered

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Matthew Knizner - State Farm Agent in Greensburg is seeking an Account Manager to drive customer relations and support daily operations. You will grow the agency through proactive engagement with clients and collaboration with internal departments to meet customer needs.

The ideal candidate will have a background in insurance sales or account management, excellent communication, and a passion for building lasting relationships.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong communication and interpersonal skills.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of insurance products to explain and sell policies to leads.

Skills

Customer relations

Sales experience

Communication

Leadership skills

Tools

CRM software

Policy management system

Job description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1993 and currently lead a team of seven. I’ve spent more than 33 years with State Farm and worked in banking before beginning my State Farm career. I’m a graduate of Pennsylvania State University, where I earned my B.S. and was a quarterback, team captain, and four-year letterman. That experience helped shape the teamwork, discipline, and commitment I bring to the agency today.

We’re proud to be deeply involved in the communities surrounding both of our office locations and regularly support local school districts and other community initiatives.

Our agency offers health benefits, a 401(k), licensing costs paid up front, and a strong commitment to work-life balance. We believe in providing our team with the support and resources they need to build successful, long-term careers.

Our culture is professional, team-oriented, and focused on providing a great experience for our customers. I’m looking for someone who is intelligent, personable, and genuinely enjoys working with people. If you’re a strong communicator who values relationships and wants to contribute to a successful, established team, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Matthew Knizner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.