Account Manager - State Farm Agent Team Member

Kevin Mitchell - State Farm Agent; Watertown (WI); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Kevin Mitchell - State Farm Agent is seeking an Account Manager in Watertown, WI to grow the agency through strong customer relations and service excellence. You will act as a liaison between customer needs and agent office departments, helping to market relevant products and services to clients.

You will drive retention, conduct policy reviews, and resolve complex customer issues, while leveraging knowledge of our insurance offerings to explain and upsell to both new and existing customers.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to explain and sell policies to leads.

Skills

Insurance sales experience

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1987 and currently lead a close-knit team of two. My State Farm career began right out of college as a Claim Representative before I had the opportunity to become an agent. After nearly four decades in the industry, I continue to enjoy helping customers protect the people and things that matter most to them.

Outside of the office, I enjoy fishing, traveling, and spending time with my wife and our two children. Family is a big part of my life, and that perspective shapes the way I approach both our customers and our team.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where team members can build rewarding careers.

I'm looking for someone who is honest, hardworking, coachable, and leads with integrity. If you're dependable, willing to learn, and want to be part of an established agency with a close-knit team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Kevin Mitchell - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.