Account Representative - State Farm Agent Team Member

Rob Cutting - State Farm Agent; Wilmington (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Rob Cutting - State Farm Agent in Wilmington, NC is seeking an Account Representative to support daily operations and help customers find the right insurance solutions. You will grow our agency through meaningful customer relations and serve as a liaison between client needs and agency departments.

The role emphasizes clear communication, accuracy in records, and proactive service. A friendly, sales-minded approach and a willingness to learn will help you advance with training and development

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively in a fast-paced environment.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency has proudly served the community since 2009 and is home to a talented team of five experienced professionals who share a passion for helping others. I’ve been a business owner my entire life, which has given me a deep appreciation for hard work, structure, and teamwork - qualities that define the way our office operates today.

Outside of work, I live on the beach and a horse farm, where my love for horses keeps me busy. Family is everything to me - I’m one of nine children and a proud grandparent to eight grandchildren. Our office is also pet-friendly, and we’re big supporters of local police, fire departments, and veterans’ organizations.

We offer paid vacation, holidays off, bonuses, and a 401k plan. We also reimburse licensing costs and take pride in providing some of the best hands-on training available for new team members to succeed long-term.

Our office culture is organized, supportive, and built on mutual respect. With a structured environment and a highly experienced team, everyone plays an important role in helping one another achieve success. We’re looking for someone who is organized, driven, and motivated - someone who’s ready to learn, grow, and become part of a close, dependable team.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Rob Cutting - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.