Account Manager - State Farm Agent Team Member

State Farm; Rochelle (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agency led by Shane Huber is seeking an Account Manager to strengthen daily operations and support customers’ protection needs. You will grow the agency through meaningful customer relations and align requests with appropriate office departments.

The role focuses on proactive marketing of relevant products and services to improve client outcomes, retention, and agency growth.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Account management

Leadership

Sales targets

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Since opening the agency in 2010, we've built a team-oriented environment focused on helping customers protect what matters most while creating opportunities for professional growth and success. Before becoming a State Farm agent, I spent more than 20 years as a Retail Store Manager, where I learned the importance of leadership, customer service, accountability, and developing strong teams.

Family is a big part of my life. I have two sons and enjoy spending time with them whenever I can. Outside of work, you'll often find me golfing, traveling, enjoying the outdoors, or participating in activities with the local Tri-County Snowmobile Club.

Giving back to the community is also important to me. Our agency proudly supports local charity events and community initiatives, and we believe in making a positive impact both inside and outside the office.

Our culture is productive, collaborative, and built on teamwork. We work together to achieve goals, support one another, and create an environment where everyone has the opportunity to grow and succeed. We're looking for individuals who are motivated, goal-oriented, and eager to contribute to the team's success. The people who thrive here are self-starters who take initiative, bring a positive attitude, and enjoy working as part of a team.

ROLE DESCRIPTION:

As an Account Manager for Shane Huber - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.