Account Manager - State Farm Agent Team Member

Kelliashbrook; Atlanta (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kelli Ashbrook - State Farm Agent is seeking an Account Manager to grow our agency by building lasting customer relationships and delivering top-tier service. You will bridge customer needs with internal teams and promote relevant insurance products for smooth policy processing.

The role emphasizes retention, referrals, and proactive advice. A customer-first mindset, strong communication, and action-oriented work style are essential to succeed in this local agency.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Sales targets

Leadership

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2003 after beginning my State Farm career as a Claims Adjuster. Insurance has always been a part of my life—my grandmother worked for State Farm in my hometown, and from an early age I knew I wanted to become an agent. I'm married with three teenagers, and helping families protect what matters most is something I'm passionate about both personally and professionally.

Giving back to the community is important to me. I'm actively involved with local schools, foundation boards, the Chamber of Commerce, and other community organizations. Building strong relationships and making a positive impact extends far beyond the walls of our office.

Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team and providing the support and resources needed to build a successful, long-term career.

Our culture is built around exceptional customer service, teamwork, and doing what's right for our customers. I'm looking for someone who is motivated, competitive, and passionate about helping people. The ideal candidate enjoys building relationships, isn't afraid to ask for referrals, and is driven to succeed while always putting the customer experience first.

ROLE DESCRIPTION:

As an Account Manager for Kelli Ashbrook - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.