Account Manager - State Farm Agent Team Member

Octavius Smith - State Farm Agent; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Work-life balance

Licensing reimbursement

Ongoing coaching

Team outings

Professional development opportunities

Job summary

Octavius Smith - State Farm Agent is seeking an Account Manager to support daily operations and drive customer success. You will strengthen relationships, act as a liaison between customer needs and office departments, and proactively market relevant insurance products and services.

You will develop retention strategies, review policies with clients, and handle complex issues while leveraging our product portfolio to grow sales with both new and existing customers.

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Leadership

Interpersonal skills

Sales targets

Job description

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of three. Before becoming a State Farm agent, I spent 20 years working at Firestone, and I'm also a proud U.S. Army veteran. Having grown up in several different states, I've learned the value of building strong relationships and connecting with people from all walks of life. I'm a devoted father, incredibly proud of my children, and a lifelong dog lover!

Giving back to our community is especially important to me. We proudly support the Boys & Girls Club, local children's homes, group homes, schools, and the YMCA. My son's work as a social worker has also inspired our involvement in organizations that support children and families.

Our agency offers health benefits, work-life balance, licensing reimbursement, ongoing coaching, team outings, and professional development opportunities. I'm passionate about investing in my team members and helping them achieve their personal and professional goals while building rewarding careers.

We've created a fun, welcoming, and supportive environment where everyone works together and celebrates each other's success. I'm looking for motivated, coachable individuals who are eager to learn, take initiative, and grow. If you're looking for more than just a job and want to build a long-term career with a team that genuinely invests in your success, we'd love to meet you.

ROLE DESCRIPTION

As an Account Manager for {{ account.name }}, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.