Account Manager - State Farm Agent Team Member

Paul Counts; Odenton (MD); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Paul Counts - State Farm Agent in Odenton, MD is seeking an Account Manager to strengthen customer relationships and support daily operations. You will help grow the agency by proactively marketing insurance products, handling policy reviews, and guiding customers through renewals and claims.

This role rewards initiative, collaboration, and a client-focused mindset. If you are self-motivated, team-oriented, and excited to contribute to a community-focused office, this position offers growth

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2003 and currently lead a team of seven. Before becoming a State Farm agent, I built my career in the hospitality industry, including managing hotels. That experience taught me a lot about leadership, customer service, and creating an environment where people feel welcomed and taken care of.

We love being involved in our community and host events throughout the year that bring people together. Toys for Tots has become an annual Christmas tradition for our agency, along with our “Santa Is Coming to Town” event and other outdoor community activities.

Our agency offers a 401(k), health stipend, licensing reimbursement, coaching and training, and a strong commitment to work-life balance. We also make time to enjoy each other through team lunches, birthday celebrations, dinners, and team-building activities.

Our culture is fun, positive, and full of energy. We genuinely enjoy spending time together, whether it’s grabbing lunch, celebrating birthdays, going to comedy shows, tackling an escape room, or simply having fun around the office. I’m looking for someone who brings that same enthusiasm - a team player who is active, self-motivated, and ready to take initiative.

ROLE DESCRIPTION:

As an Account Manager for Paul Counts - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.