Account Manager - State Farm Agent Team Member

Marcus Johnson; Olive Branch (MS); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Marcus Johnson - State Farm Agent in Olive Branch, MS is hiring an Account Manager to support daily operations and customer success.

You will grow our agency by building relationships, conducting policy reviews, and helping clients find the right insurance solutions. We value self-motivation, reliability, and a positive attitude.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Sales targets

Communication

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, gaining valuable experience in customer service, insurance, and building lasting relationships. That experience helped prepare me for agency ownership and shaped my commitment to providing excellent service to our customers.

Staying connected to our community is important to me, and I'm proud to be a member of the Olive Branch Chamber of Commerce.

Our agency offers PTO, performance-based bonuses and incentives, a health stipend, and licensing reimbursement. We believe in recognizing hard work and providing opportunities for team members to grow and succeed.

We're building a positive, supportive office environment where attention to detail and excellent customer service are priorities. I'm looking for someone who is self-motivated, dependable, and brings a great attitude to work each day. If you're a proactive self-starter who enjoys helping people, building relationships, and contributing to a growing agency, we'd love to meet you!

Role Description:

As an Account Manager for Marcus Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.