Account Manager - State Farm Agent Team Member

Scott Robinson - State Farm Agent; Fort Wayne (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Robinson - State Farm Agent is seeking an Account Manager to support daily operations and drive customer success. You will nurture relationships, review policies, and resolve complex issues while promoting relevant insurance products to both new and existing clients.

The role emphasizes proactive outreach, a positive attitude, and strong customer focus within a local agency environment in Indiana. Training and advancement opportunities are highlighted, with a flexible schedule and paid

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Sales targets

Sales conversations

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in December 2010 after previously working in real estate investment trusts. Outside of the office, I’m a proud husband and father of five. I enjoy golfing, fishing, sports, volunteering, and spending time with my family.

Giving back is an important part of my life. I’m involved in disaster relief efforts through my church and enjoy finding opportunities to stay active and make a difference throughout our local community.

Our agency offers paid time off, paid holidays, flexible time, and reimbursement for licensing costs. We also like to add some extra perks to make the office an enjoyable place to be, including a fully stocked refrigerator with drinks and snacks and your birthday off each year.

Our culture is all about working hard while having fun along the way. We’ve created a positive environment where people can enjoy coming to work, support one another, and still stay focused on achieving great results. I’m looking for someone who brings a positive attitude, takes initiative, and has the drive to be a go-getter. Just as importantly, we want someone with genuine empathy who cares about the people they work with and the customers they serve.

ROLE DESCRIPTION:

As an Account Manager for Scott Robinson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.