Account Manager - State Farm Agent Team Member

Johnmarcelli; Albuquerque (NM); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Marcelli - State Farm Agent is seeking an Account Manager to grow the agency by building strong customer relationships, conducting policy reviews, and resolving complex issues. You will proactively market relevant products to improve customer satisfaction and retention.

The role emphasizes professional collaboration with an experienced team, flexible work-from-home options, and opportunities for advancement within an established agency.

Qualifications

• Experience in insurance sales or account management preferred.
• Proven track record of meeting sales targets.
• Leadership and interpersonal skills.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Sales target achievement

Leadership

Interpersonal skills

Sales conversations

Job description

Benefits:

• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1991 and currently lead a team of seven. Before becoming a State Farm agent, I worked in healthcare, where helping others was already an important part of my career. Today, I’m proud to lead a well-established agency with an experienced team and a strong history of serving our customers and community.

Our agency offers a Simple IRA, paid time off, paid holidays, and a strong commitment to work-life balance. We provide the stability of an established office along with the opportunity to learn from knowledgeable, experienced team members.

Our culture is professional, supportive, and focused on results. I’m looking for someone who is hardworking, motivated to succeed, and excited by the opportunity to increase their earning potential through strong performance. If you’re ready to put in the effort and build a rewarding career with an experienced team, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Manager for John Marcelli - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Flexible work from home options available.