Account Manager - State Farm Agent Team Member

Peter Chai - State Farm Agent; Cypress (CA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Opportunity for advancement

Growth potential

Job summary

Peter Chai - State Farm Agent seeks an Account Manager in Cypress, California, to enhance customer relations and support business operations. This role involves establishing customer connections, delivering excellent service, and marketing relevant products and services.

Ideal candidates will have sales experience and communication skills, with a commitment to customer satisfaction. Benefits include health insurance, paid time off, and growth opportunities within the agency.

Qualifications

• Experience in sales, whether inside or outside.
• Interest in marketing based on customer needs.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Establish and follow up on customer relationships.
• Provide accurate and friendly customer service.
• Promote successful customer relations.

Skills

Sales experience

Client relationship management

Excellent communication

Job description

Role Description

As an Account Manager for Peter Chai Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. This can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills — written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Benefits

• Health insurance
• Paid time off (holidays and personal/sick days)
• Opportunity for advancement
• Growth potential within the agency

Compensation: $60,000.00 - $120,000.00 per year.

This position requires outbound calling including cold calls to potential customers.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.