Account Manager - State Farm Agent Team Member

Brad Carpenter - State Farm Agent; Barberton (OH); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brad Carpenter - State Farm Agent in Barberton, Ohio is seeking an Account Manager to provide outstanding service to our growing client base. You will assist with policy changes, answer coverage questions, and help identify opportunities to better protect customers, while maintaining accurate records in the agency management system.

Ideal candidates are organized, customer-focused, and comfortable multitasking in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Organizational and multitasking abilities.
• Licenses preferred or willingness to obtain: Property & Casualty and Life/Health.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management.

Skills

Communication skills

Customer service

Organized

Detail oriented

Multitasking

Education

Property & Casualty license preferred

Life and Health license preferred

Tools

Agency software

Job description

ROLE DESCRIPTION:

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers.In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management.

Qualifications

• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and manage multiple client accounts
• Comfortable using computer systems and agency software
• Property & Casualty license preferred (or willingness to obtain)
• Life and Health license preferred (or willingness to obtain)
• Previous insurance or customer service experience is a plus

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $80,000.00+ per year including commissions.