Account Manager- Service/Repair (San Antonio)

ThyssenKrupp Elevator Corporation in; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Account Manager for Service and Repair in San Antonio. This role involves securing and maintaining service accounts, exceeding sales goals, and fostering strong relationships with customers. You will be responsible for developing capital plans, preparing repair job proposals, and ensuring customer satisfaction through effective communication. Join a dynamic team where your contributions will directly impact the branch's success and revenue goals. If you have a passion for sales and customer service in the elevator industry, this opportunity is perfect for you.

Qualifications

• Bachelor's degree with 1-2 years of sales experience required.
• Experience in elevator sales and ability to interpret blueprints preferred.

Responsibilities

• Manage service accounts and develop relationships with customers.
• Prepare repair job proposals and service contract bids.

Skills

Sales Skills

Customer Relationship Management

Estimating Software Proficiency

Blueprint Interpretation

Education

Bachelor's Degree

Elevator Sales Experience

Tools

Estimating Software

Job description

Account Manager- Service/Repair (San Antonio) (Finance)

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Account Manager- Service/Repair in San Antonio, TX.

Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

ESSENTIAL JOB FUNCTIONS:

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
• Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
• Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
• Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

EDUCATION & EXPERIENCE:

• Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferred.
• Ability to read and interpret architectural and/or blueprint/drawings preferred.
• Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred.