Account Manager- Service/Repair (San Antonio)

thyssenkrupp Elevator; San Antonio (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Account Manager for Service/Repair in San Antonio. This role involves exceeding sales goals, managing service accounts, and building strong relationships with customers. The ideal candidate will possess a Bachelor's degree and relevant sales experience, particularly in elevator service and repair. Join a forward-thinking company that values diversity and offers a collaborative work environment. If you are passionate about customer service and sales, this opportunity is perfect for you.

Qualifications

• Bachelor's degree with 1-2 years of sales experience required.
• Experience in elevator service/repair sales preferred.

Responsibilities

• Manage service accounts and develop relationships with customers.
• Prepare repair job proposals and service contract bids.

Skills

Sales experience

Customer relationship management

Elevator service/repair knowledge

Blueprint interpretation

Education

Bachelor's degree

Tools

Estimating software

Job description

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Account Manager- Service/Repair in San Antonio, TX.

Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

ESSENTIAL JOB FUNCTIONS:

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
• Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
• Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
• Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

Who we are looking for

EDUCATION & EXPERIENCE:

• Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferred
• Ability to read and interpret architectural and/or blueprint/drawings preferred
• Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

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Job details

Posting date: 2025/04/30

Experience level: Experienced professionals

Type of contract:

Type of contract: Permanent, Full Time

Work mode: On Site

Job field:

Job field: Customer Services

Job number:

Job number: US_901745_ET_TKELECP12148

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.