Account Manager - Security & Access Solutions Hybrid

BryComm, LLC; Wilmington (NC); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental, vision, prescription coverage

401(k) with company match

Generous paid time off

Mentorship program

CBX University training

Job summary

CBX Solutions is seeking an Account Manager in Wilmington, NC to serve as a trusted advisor, aligning security and access solutions for customers across assigned accounts. You’ll develop relationships with general contractors and owners, qualify opportunities, and coordinate proposals with internal teams to win and deliver integrated access control, CCTV, and door hardware projects.

The role emphasizes consultative sales, technical acumen, and strong project coordination.

Qualifications

• 3+ years of experience in sales, account management, or estimating in the security integration, low-voltage, or construction industry preferred.
• Understanding of access control, CCTV, intrusion detection, and/or door hardware.
• Ability to read blueprints, architectural drawings, and specifications.
• Strong verbal and written communication skills with the ability to present to both technical and non-technical audiences.
• Excellent organizational, time management, and follow-up skills with a proven ability to manage multiple projects and deadlines.
• Self-motivated and results-driven, with the ability to work independently and collaboratively.
• Commitment to delivering exceptional customer service and maintaining long‑term client relationships.

Responsibilities

• Develop and maintain relationships with customers, general contractors, and construction managers across assigned accounts and territories.
• Identify and qualify opportunities for integrated security and door hardware solutions through proactive outreach, referrals, and territory management.
• Conduct onsite and virtual presentations that highlight the company’s capabilities in access control, video surveillance, and openings solutions.
• Partner with the internal brands and divisions to ensure coordinated proposals that align access control and physical opening requirements.
• Collaborate with engineering, project management, and estimating teams to prepare accurate scopes, pricing, and timelines.
• Prepare and deliver professional proposals, RFP responses, quotes, and technical documentation in coordination with marketing and leadership.
• Manage sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company processes.
• Stay informed of product developments, emerging technologies, and competitor activity within the security integration and door hardware markets.
• Facilitate handoffs to project and operations teams, ensuring smooth transitions from sale to execution.
• Participate in regular sales meetings and training initiatives, including continued education through internal platforms (e.g., ConnectWise).
• Other relative duties as assigned.

Skills

Access control

CCTV

Blueprints

Communication

Organization

Customer service

Sales experience

Education

High school diploma

Bachelor’s degree in business, construction management, or related field

Tools

CRM software (ConnectWise)

Job description

CBX Solutions is seeking an Account Manager in Wilmington, NC to serve as a trusted advisor, aligning security and access solutions for customers across assigned accounts. You’ll develop relationships with general contractors and owners, qualify opportunities, and coordinate proposals with internal teams to win and deliver integrated access control, CCTV, and door hardware projects.

The role emphasizes consultative sales, technical acumen, and strong project coordination.