Account Manager - Rentals & Growth

Rent-A-Center; Altoona (PA); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center in Altoona, PA is seeking an Account Manager to oversee rental accounts and deliver exceptional customer service. This role drives store performance through sales, deliveries, pickups, and early-stage collections while upholding RAC's mission and values.

You'll build strong customer relationships, manage account health, and contribute to growth with a friendly, proactive approach. Eligible candidates will have a high school diploma and a valid driver's license.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver’s license with clean driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Customer service

Communication

Driving

Sales oriented

Education

High school diploma or equivalent

Job description

Rent-A-Center in Altoona, PA is seeking an Account Manager to oversee rental accounts and deliver exceptional customer service. This role drives store performance through sales, deliveries, pickups, and early-stage collections while upholding RAC's mission and values.

You'll build strong customer relationships, manage account health, and contribute to growth with a friendly, proactive approach. Eligible candidates will have a high school diploma and a valid driver's license.