Account Manager: Projects, Pricing & Client Care

Dualite Sales & Service, Inc.; Williamsburg Township (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Life insurance

Health savings account

Employee assistance program

Paid time off

Job summary

Dualite Sales and Service, Inc. is seeking an Account Manager to support existing national client accounts in the signage industry. This role blends account management with project coordination, including pricing, scheduling, and stakeholder communication.

The position emphasizes client relationships, on-time delivery, and budget management in a collaborative team environment. You will work with internal departments, vendors and clients to ensure successful project outcomes while maintaining

Qualifications

• Clear, professional communication with internal and external stakeholders.
• Experience managing multiple projects and priorities accurately.
• Proficiency in Microsoft Office (Excel) and Google Workspace.
• Strong attention to detail, organization and follow-through.
• Strong written and verbal communication skills.
• Ability to deliver client-focused solutions in deadline-driven settings.

Responsibilities

• Serve as the primary point of contact for existing client accounts.
• Build and maintain strong relationships with clients and subcontractors.
• Oversee project lifecycles to deliver on time and within budget.
• Coordinate with internal teams to meet client expectations and resolve issues.
• Quote pricing for jobs and products with attention to margin.
• Maintain accurate records in ERP systems and internal documentation platforms.
• Handle escalated client requests with professionalism and urgency.
• Identify opportunities for value-added services or project expansion.

Skills

Communication

Project management

Excel

Google Workspace

Attention to detail

Written & verbal

Education

Bachelor's degree in Business/Related field

Tools

ERP systems

CRM systems

Job description

Dualite Sales and Service, Inc. is seeking an Account Manager to support existing national client accounts in the signage industry. This role blends account management with project coordination, including pricing, scheduling, and stakeholder communication.

The position emphasizes client relationships, on-time delivery, and budget management in a collaborative team environment. You will work with internal departments, vendors and clients to ensure successful project outcomes while maintaining