Account Manager of Valet Operations - JW Marriot Houston

Towne Park LLC; Houston (TX); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

The Account Manager at Towne Park LLC directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance across financial metrics, guest/patient satisfaction, and client satisfaction.

You will monitor contracts, identify opportunities to maximize profitability, and drive forecasts with a focus on high-quality service and compliant operations.

Strong communication with clients and internal teams will be essential to deliver consistent, measurable results.

Competenze

• Demonstrates ability to monitor and improve business metrics.
• Focus on financial performance and profitability of the account.
• Understands contracts and opportunities for maximizing value.
• Ability to forecast and move metrics in a positive direction.

Mansioni

• Oversees one Tier 1 or 2 Towne Park account for financial, guest/patient, and client satisfaction objectives.
• Drives profitability and improves account performance through contractual insight and opportunities.
• Monitors and enhances forecasting accuracy and performance metrics.
• Collaborates with clients and internal teams to ensure high-quality service and compliant operations.

Descrizione del lavoro

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here.

The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.

JOB SUMMARY

The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.

DUTIES AND RESPONSIBILITIES

Financial and Business Systems Management

• Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance.
• Demonstrates the ability to improve the financial performance and profitability of the account.
• Understands the contractual agreement and recognizes ways to maximize opportunities.
• Demonstrates the ability to positively move the metrics for forecasting,