Account Manager - (IT Staffing)

ARK Solutions, Inc.; Jacksonville (FL); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Collaborative team environment

Opportunity to grow accounts

Strong leadership support

Job summary

A dynamic IT staffing firm is seeking an experienced Account Manager to manage and grow client relationships. This role involves identifying new IT staffing opportunities and collaborating with recruiting teams to ensure timely candidate submissions. The ideal candidate will have a Bachelor's degree and at least 4 years of experience in IT staffing or client services. This position offers a hybrid work environment and the chance to impact long-term client partnerships positively.

Qualifications

• 4+ years of experience in IT staffing, account management, or client services.
• Experience in conducting virtual and physical client visits.
• Good understanding of technology preferred.

Responsibilities

• Manage and grow relationships with existing client stakeholders.
• Identify new IT staffing opportunities within current and new teams.
• Partner with recruiting teams to support timely candidate submissions.

Skills

Strong communication

Relationship-building

Organizational skills

Proactive management

Education

Bachelor’s degree in Business or Marketing

Tools

Applicant tracking systems (ATS)

Customer relationship management (CRM) software

Job description

Location – Tallahassee, FL OR Jacksonville, FL (Hybrid) – (Once per week or every other week to client sites in Tallahassee and other locations across Florida.)

Duration – Full Time

About ARK Solutions

Founded in 2003, ARK Solutions partners with Fortune 500, public-sector, and healthcare organizations to deliver high-quality IT staffing solutions. We're known for long-term client relationships, a collaborative culture, and giving our team the opportunity to grow accounts and make a visible impact.

About the Role

ARK Solutions is looking for a motivated Account Manager to support and grow an existing IT staffing partnership. This role is ideal for someone who enjoys building client relationships, identifying new opportunities, and helping clients solve their technology staffing needs.

You’ll work closely with internal marketing, pre-sales, and delivery teams while serving as a trusted partner to client stakeholders across multiple departments.

What You’ll Do

• Manage and grow relationships with existing client stakeholders
• Identify new IT staffing opportunities within current and new teams
• Partner with recruiting teams to support timely candidate submissions
• Track upcoming hiring needs, projects, and initiatives
• Ensure ARK is positioned for upcoming roles and staffing requests
• Share market insights and client updates with internal leadership

What We’re Looking For

• Bachelor’s degree in Business, Marketing, or related field
• 4+ years of experience in IT staffing, account management, or client services
• Exposure to public sector, SLED, or large enterprise clients is a plus
• Strong communication and relationship‑building skills
• Organized, proactive, and comfortable managing multiple priorities
• Ability to identify opportunities and turn relationships into results
• Experience in conducting virtual and physical client visits, understanding their operations, and identifying opportunities.
• Familiarity with applicant tracking systems (ATS) and customer relationship management (CRM) software.
• Deadline and detail-oriented
• Good understanding of technology preferred
• Prior experience working in recruitment preferred

Why Join ARK Solutions

• Work with established clients and long-term partnerships
• Opportunity to grow accounts and make a visible impact
• Collaborative team environment with strong leadership support

Success in This Role Looks Like

• Increased account engagement and staffing activity
• Expansion into new teams or departments
• Strong client satisfaction and long-term partnerships