Account Manager II - Pricing & Customer Liaison

The Judge Group; Shelbyville (TN); On-site; USD 75,000 - 80,000; Full time

Job summary

The Judge Group is seeking an Account Manager II to manage existing customer accounts, coordinate pricing activities, and act as a liaison between customers and internal departments. The role centers on customer account pricing changes, coordinating engineering-driven price revisions, and securing customer approval.

It also supports account administration, customer relationships, forecasting, RFQs, and new-business opportunities, contributing to overall sales planning and account health.

Qualifications

• Bachelor's degree and 4+ years of relevant experience, or a master's with ~3 years.
• Strong verbal and written communication skills.
• Strong administrative, organizational, and project coordination abilities.
• Proficiency with Microsoft Word, Excel, PowerPoint, and related business applications.

Responsibilities

• Coordinate customer pricing changes resulting from engineering changes, utilizing internal Project Information Request (PIR) processes.
• Prepare and submit pricing revisions to customers, ensuring timely communication and follow-up.
• Meet with customers to review pricing and design changes and obtain pricing confirmation and approval.
• Support account financial activities, including overdue receivables, payment issues, freight disputes, packaging costs, and nonconforming shipments.
• Maintain customer forecasts, pricing records, tooling information, account status updates, and customer contact lists.
• Coordinate with engineering, sales, cost estimating, finance, and management to resolve customer and program-related issues.
• Support RFQs, customer presentations, technical reviews, and approved new-business opportunities.
• Assist with annual and midterm sales planning and maintain strong customer relationships.

Skills

Account coordination

Multi‑tasking

Communication skills

Project coordination

Education

Bachelor's degree

Master's degree

Tools

MS Word

MS Excel

PowerPoint

Job description

The Judge Group is seeking an Account Manager II to manage existing customer accounts, coordinate pricing activities, and act as a liaison between customers and internal departments. The role centers on customer account pricing changes, coordinating engineering-driven price revisions, and securing customer approval.

It also supports account administration, customer relationships, forecasting, RFQs, and new-business opportunities, contributing to overall sales planning and account health.