Account Manager I — In-Office Growth & Support

Taylor Corporation; Fort Worth (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Taylor Corporation, a leading print and communications firm, is seeking an Account Manager I to join the Venture Solutions team onsite in Fort Worth, TX. This role supports the account management group by handling routine processes, ensuring client satisfaction, and assisting in managing smaller accounts with daily office collaboration.

The position is full-time and based in the office. You will contribute to billing, reporting, ticket management, inventory handling, and pricing updates while

Qualifications

• Effective communication via emails, project tools, reports and meetings.
• Analytical and critical thinking to identify inconsistencies and contribute to solutions.
• Strong interpersonal skills to coordinate with the team and internal departments.
• Ability to meet tight deadlines without compromising quality or standards.
• Proficiency in MS Office programs (Excel, Outlook, Teams) and willingness to cross-train on other systems.

Responsibilities

• Assist in billing and invoicing processes, ensuring accuracy and timelines.
• Perform daily tasks such as job tracking and job reconciliation.
• Execute and assist with manual on-site job ticket updates.
• Generate and provide reports to clients or internal teams as required.
• Monitor open tickets and assist in ticket management and resolution.
• Provide client support to team as needed.
• Handle basic file reconciliation, validating incoming files and processing accuracy.
• Manage inventory by tracking, replenishing, and reporting stock levels for upcoming projects.
• Process pulls, holds, incidents (VINs) and simple change requests as needed.
• Assist in pricing updates.
• Ensure SLA and quality metrics for smaller clients.
• Own daily activities on smaller clients.
• Limited client-facing communication responsibilities.

Skills

Communication

Analytical thinking

Interpersonal skills

Time management

Problem solving

Tools

MS Office

Job description

Taylor Corporation, a leading print and communications firm, is seeking an Account Manager I to join the Venture Solutions team onsite in Fort Worth, TX. This role supports the account management group by handling routine processes, ensuring client satisfaction, and assisting in managing smaller accounts with daily office collaboration.

The position is full-time and based in the office. You will contribute to billing, reporting, ticket management, inventory handling, and pricing updates while