Account Manager: Growth, White-Glove Service, Weekly Pay

Rent-A-Center

Chicago (IL)

Hybrid

USD 22,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

401(k) with company match

Job summary

Rent-A-Center in Chicago is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, sell new products, and drive account performance. You will complete deliveries, pickups, and early-stage collections while maintaining store standards and strong customer relationships.

The role focuses on in-store and on-site service, with opportunities for sales growth and account health improvements across the RAC network.

Qualifications

High school diploma or equivalent.
At least 18 years of age.
Valid driver's license with good driving record.
Strong communication and customer service skills.

Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
Maintain account health and secure payment commitments utilizing account management tools.
Complete assigned routes for deliveries, pickups, and account follow-ups.
Deliver white-glove customer service in-store, over the phone, and in customers' homes.
Contribute to sales growth and generate new rental agreements.
Safely transport, install, and handle merchandise.
Maintain showroom standards and company vehicles.
Adhere to all company safety and operational guidelines.