Account Manager: Grow Sales, Deliver White-Glove Service

Rent-A-Center; Lima (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

Flexible Spending Account

Job summary

Rent-A-Center is hiring for an Account Manager to manage a portfolio of rental accounts and deliver exceptional service. You will drive account performance, complete deliveries and pickups, and build strong customer relationships while aligning with RAC’s mission and values.

The role emphasizes sales growth, early-stage collections, and maintaining showroom standards. Starting pay is competitive with benefits and opportunities for advancement in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager to manage a portfolio of rental accounts and deliver exceptional service. You will drive account performance, complete deliveries and pickups, and build strong customer relationships while aligning with RAC’s mission and values.

The role emphasizes sales growth, early-stage collections, and maintaining showroom standards. Starting pay is competitive with benefits and opportunities for advancement in a fast-paced retail environment.