Account Manager: Growth, White-Glove Service & Delivery

Rent A Center; Lexington (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision, life & disab

401(k) with company match

Paid time off

Job summary

Rent-A-Center is hiring for an Account Manager to oversee a portfolio of customer accounts, deliver exceptional service, and drive sales growth. The role involves collections, deliveries, pickups, and maintaining showroom standards across multiple channels.

The position requires a high school diploma or equivalent, 18+ years of age, and a valid driver’s license with a clean driving record. Weekly pay, benefits, and growth opportunities are offered as part of the role.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

Rent-A-Center is hiring for an Account Manager to oversee a portfolio of customer accounts, deliver exceptional service, and drive sales growth. The role involves collections, deliveries, pickups, and maintaining showroom standards across multiple channels.

The position requires a high school diploma or equivalent, 18+ years of age, and a valid driver’s license with a clean driving record. Weekly pay, benefits, and growth opportunities are offered as part of the role.