Account Manager: Growth Path, Weekly Pay & Benefits

Rent-A-Center; Burlington (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

FSAs & HSAs

Supplemental insurance

Job summary

Rent-A-Center in Burlington, NC is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and handle deliveries and pickups. The role emphasizes growth and strong relationships with customers within our RAC framework.

The position is full-time with a schedule Monday–Saturday, a driver’s license required, and a track record of effective communication. Competitive hourly pay and benefits are offered.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Burlington, NC is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and handle deliveries and pickups. The role emphasizes growth and strong relationships with customers within our RAC framework.

The position is full-time with a schedule Monday–Saturday, a driver’s license required, and a track record of effective communication. Competitive hourly pay and benefits are offered.